FAQs

Who can use Yak Pay?

Yak Pay is available to Australian owned (or managed) businesses with a current ABN.

What can I pay?

You can pay a variety of payments such as government payments, supplier invoices, contractors, superannuation, rent and other expenses. Our platform has been designed to allow Australian businesses to pay any valid business expense.

What can’t I pay?

There are certain types of payments which are not allowed. Our service cannot be used to pay yourself (subsidiary or related entity) and there are also certain banned industries. Refer to our Rules of use for further details.

I've made a mistake?

A payment can be reversed by contacting our office and requesting a reversal, providing funds have not been paid to the payee. Phew!

REWARDS

Set Up
To select your preferred Reward Program:

  • Login to our portal at http://web.yakpay.com
  • Go to the left menu – Account / Reward Program
  • Select your Reward Program of choice
  • then link to your frequent flyer program

Points Allocation
We allocate points to your linked reward program account when the funds are paid to your payee. These points should be visible within 2 business days.

Need Help?

If you have any further questions, let us know at help@yakpay.com